Privacy Policy

Privacy Policy (Draft Version)

This page is currently under construction. A finalized privacy policy will be published at a later date. In the meantime, please review the temporary information below. If you have any questions regarding the content, feel free to contact us via the [contact form].

s.grace Co., Ltd. (“the Company”) strives to ensure that customers can use the website operated by the Company (“this Website”) with peace of mind by handling personal information carefully and managing it appropriately.

This privacy policy explains how personal information is handled on this Website. By using this Website, customers are deemed to have agreed to the content of this privacy policy.

1. Collection of Personal Information

In principle, customers are not required to provide personal information, such as their name or address, that can identify them when using this Website. However, personal information may be required for the following services provided on this Website:

Services requiring personal information:

Ordering products and specifying delivery addresses
Confirming transaction details
Receiving opinions and inquiries
Applying for exhibitions and other events

Examples of personal information to be provided:

Name
Company name
Postal code, address, and phone number
Email address and other information necessary for service provision

2. Use of Personal Information

The Company uses the personal data collected from customers for the following purposes. The Company will use customers’ personal data only to the extent necessary to achieve these purposes:

Shipping products and communicating transaction details
Receiving customer opinions and inquiries, and responding to them
Conducting and managing services, events, and seminars applied for by customers
Conducting surveys and evaluating the outcomes of services, events, and seminars participated in by customers
Considering, developing, and launching new services to be provided by the Company
Improving the usability of the Company’s services for customers
Analyzing and collecting statistics on customers using the Company’s services
Other related activities
Achieving purposes explicitly stated at the time of collecting personal information

3. Use of Cookies

This Website uses cookies for user authentication, confirming login status, and improving user convenience. It also records access logs, including customer IP addresses, access times, referrers, accessed files, and browser types, to improve the usability of this Website. These logs are stored automatically on servers and may be analyzed using Google Analytics and its “web beacons” and cookies. Furthermore, content sharing functions provided by social media platforms such as X (formerly Twitter) and LinkedIn, as well as YouTube video distribution functions, may use cookies issued by these platforms to track information provided by customers or obtained from their usage history. The Company may analyze customer interests based on behavior history on this Website to offer useful information.

4. Policy on Third-Party Disclosure of Personal Information

The Company will not disclose customers’ personal information to third parties, except in the following cases:

When customer consent has been obtained (if third-party disclosure is necessary, consent will be explicitly obtained via inquiries, application forms, or other methods).
When disclosure is required by law.
When disclosing to subcontractors to the extent necessary for business operations (in such cases, subcontractors are obligated by contract to manage personal information appropriately and prevent leakage).
When data is processed into statistical information that cannot identify individuals (e.g., by prefecture, industry, or age group).
When necessary for the protection of human life, health, or property or for public health.
When cooperating with government institutions performing legal duties as required by law.

5. Security Measures

The Company implements the following security measures to prevent unauthorized access, leakage, or alteration of personal information:

External access to servers is restricted to essential protocols required for service provision.
Anti-virus systems protect against unauthorized access.
SSL encryption protects communications.

The Company also takes appropriate organizational and technical measures to ensure security in services other than this Website.

6. Handling of Personal Information on Linked Websites

The Company cannot manage personal information on websites linked from this Website that are not under the Company’s control. Customers are advised to review the privacy policies of linked websites and exercise caution when providing personal information.

7. Application of Individual Privacy Policies

Some content on this Website may require customer consent based on an individual privacy policy in addition to this privacy policy. In case of discrepancies, the individual privacy policy will take precedence.

8. Procedures for Changing or Stopping the Use of Personal Information

Customers can stop using services or update their registered personal information at any time by following the prescribed procedures for each service. If no procedures are specified, please contact us via the inquiry form.

9. Changes to the Privacy Policy and Inquiries

If changes are made to this privacy policy, the Company will publish the updated policy on this Website and revise the publication date. By using this Website after changes are published, customers are deemed to have agreed to the revised policy.

10. Contact Information

For inquiries regarding this privacy policy or the handling of personal information, please contact us at:

Company Name: s.grace Co., Ltd.
Address: 965 Muikaichi, Yoshika-cho, Kanoashi-gun, Shimane Prefecture, 699-5513 Japan
Phone Number: +81-856-77-0022
Email Address: info@s-grace.jp

This privacy policy is currently in draft form and may be subject to change without notice. The final version will be announced upon release.